Orders will be processed within 24-48 hours once received. If an order contains an item with a delayed ship date, the entire order will ship together.
We do not ship to PO Boxes.
Ground Shipping: Livana offers FREE ground shipping via UPS or USPS on orders going to any destination in the contiguous United States. Please allow 3-5 business days for arrival. Orders are shipped from Southern California.
2-Day and Overnight Shipping: We offer expedited 2-Day and 3-Day shipping on orders via UPS and USPS. The rates are variable based on your location and the size of your order. Expedited orders will arrive in the PM. If you need a more expedited option, please contact us @ firstname.lastname@example.org.
APO / FPO, Hawaii and Alaska: Livana offers shipping via UPS, USPS, or DHL for orders going to any APO / FPO address or addresses in Hawaii and Alaska. Please allow 7-10 business days for arrival. The rates are variable based on your location and the size of your order.
Orders shipped to any destination other than the contiguous US are final and exempt from returns.
Rest of the World: Livana offers shipping via DHL and UPS to addresses outside of the United States and its territories. The rates and shipping duration are variable based on your location and the size of your order.
Duties & Taxes: Import duties and taxes will be displayed with shipping charges at the time of checkout. If DDU (delivery duty unpaid) is an option for your country, it will display this with your available shipping options at the time of checkout. If you select a DDU service, you will be responsible for paying the duties and taxes to the carrier upon arrival of your package.
Order Processing: International orders will be packed and ready to ship within 2 business days of order placement. International orders are subject to customs clearance, which may cause delays beyond provided delivery estimates.
If you are interested in receiving your order in a different location, you can use a service such as www.usgobuy.com. This will allow you to create your own US address with which you can order through our website. Please note that we are not affiliated with any such shipping service.